FluxInbox
FluxInbox is a collaborative shared-inbox SaaS product — one inbox, zero chaos. Built for realtime team conversations, smart assignment, AI assistance, and automation that keeps every reply accountable.
Overview
FluxInbox unifies email, chat, support, and customer context in a beautifully fast shared workspace. Teams get live presence, collision-free replies, private notes, and a clear source of truth for every conversation.
Problem
Support and sales teams were drowning in scattered inboxes — switching tabs, losing ownership, and missing context while customers waited.
Approach
Designed FluxInbox as a realtime shared inbox with conversation threads, smart routing, AI classification, automation workflows, and a polished product experience built for speed and clarity.
Result
A complete Shared Inbox SaaS concept — FluxInbox — with an interactive animated product showcase covering the workspace, collaboration, automation engine, and go-to-market story.
Technology
Built with Next.js, TypeScript, Node.js, PostgreSQL, WebSockets, AI.
Process
- 01Defined the shared-inbox product model around conversations, assignment, and customer context
- 02Designed the cinematic FluxInbox product showcase and core workspace IA
- 03Built realtime collaboration patterns: presence, notes, and collision-free replies
- 04Mapped automation flows for classify → route → respond → resolve with AI assistance